2.0 for the Enterprise

Archive for December, 2007

Another last-minute gift for the holidays…

Posted by Susan Scrupski on December 21, 2007

Find yourself online much??? Then, you my friend may be a Web-Worker. And if you’re a Web-Worker, you need to be hip to what Web-Workers need to know from the doyenne of web working, Anne Zelenka.

If you’re not familiar with Anne’s blog or her contributions on Om Malik’s Web Worker Daily or GigaOm you’re in for a treat. Add her feeds to your reader. She’s a must-read, IMHO. Anne is an expert on many things, including terrific family meals. One of the things I love the most about Anne is she is as smart as a whip on technology, AND (notice I didn’t say but?) she mingles her family and parenting life into her professional life with ease.

Anne's book, Connect!Best news– Anne’s new book is now available on Amazon! Another great, last minute choice for gift-giving this holiday season. Further, I couldn’t resist the image capture for Amazon’s intelligent algorithms urging us to buy Anne’s “Connect!” together with David Weinberger’s, “Everything is Miscellaneous.” Another one of my favorite 2.0 books.

It’s awesome these books are rolling off the production (on)line just at the right time– people have money to spend, people to spend it on, and a little time to relax and do a little reading.

Happy Holidays!

Amazon recommends Anne+DavidW

Posted in Enterprise 2.0, Social Media, social networking, Web 2.0 | Tagged: , , , , , , | Comments Off on Another last-minute gift for the holidays…

Practical How-to’s for Enterprise 2.0 Missionaries

Posted by Susan Scrupski on December 16, 2007

Wikipatterns BookThe one-two punch in Enterprise 2.0 is still blogs and wikis. It will probably be that way for a while, as so much of the large enterprise territory is still uncivilized terrain. A nice holiday gift this season for your favorite client, boss, colleague, partner, what-the-heck– give it to your mother-in-law– is Stewart Mader’s Wikipatterns which is now available in book form and available online.

I credit Stewart (Mader), the book’s author, with my magnificent enterprise 2.0 makeover from “Wiki Witch of the East” to “Gentle, Caring Collaborararian.” When I first discovered the freedom and ease of collaboration with wikis, I just could not stand the dreaded GROUP EMAIL. So, I posted a note here on the blog and a witch photo on our internal social network with a caption that reads, “Susan will come fly to your office and cast an e2.0 spell that will wipe out your hard drive if you add her to a group email list… before thinking wiki.” I think I scared everyone silly.

But, I soon discovered Stewart’s wikipatterns site. Much to my sheer humiliation and profound shame, I discovered I was a wiki bully. I have since changed my wicked ways. I can be seen, on occasion, when I can’t possibly help it, holding my hands over my ears when my colleagues relate to me grisly stories from the front about how documents and presentations are sometimes emailed to and fro to be tracked with editing changes & rev numbers & master copies and then docs are re-routed (emailed) to groups for more revisions, and so on (and on and on). It’s just too much for an Enterprise 2.0 evangelist to bear.

There is a better way. Here is an excerpt from Wikipatterns: exerpt from wikipatterns

For those of us who think this is just old hat, remember it’s not the chorus that needs preach’n to. Wikis are still a radically new phenomenon in the corporate landscape in the enterprise and can be viewed with suspicion at worst and confusion at best. Wikipatterns will go far to help educators, vendors, evangelizers, consultants, and enthusiasts spread the gospel good news on how sharing and collaborating is done in the New Age of web 2.0 Enterprise adoption.

Quick! Quick! (which is what wiki stands for in Hawaiian), order your copy today! 🙂

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Enterprise Suits Up for the Ride, but Seeks a Safe Landing

Posted by Susan Scrupski on December 9, 2007

This is what would happen if Santa were an Enterprise App and he tried to automagically incorporate 2.0 grooviness overnight.

Santa as Enterprise App on 2.0 house

The irony just got the better of me… I’ve been wrestling with wretched old-school health forms all afternoon that will undoubtedly be, um, input or maybe scanned into some old-school enterprise system that will carefully set up my health insurance for 2008. If it weren’t Sunday, I probably could do some digging and figure out exactly what the “business process” is that will determine my paper-input-to-digital-imprint record through the labyrinth of enterprise systems. Will an outsourced provider be involved? Probably. A mainframe? Probably. A large-scale database? Oh yeah.

Have I enjoyed this process today? No. Was I able to customize my health insurance policy and my coverage according to my particular family’s health situation? Not in a 2.0 way. Was I able to choose a health insurance company by my review of doctors online and get recommendations from other insureds about which health insurance companies actually paid claims on time and answered questions with friendly, caring concern? Well, definitely not.

While I’ve been grousing about doing this all day, clicking on web sites, downloading forms, etc., I’ve had Snitter (a Twitter stream) up and have been keeping my eye on the chatter of the day. It appears Robert Scoble dared to ask why Enterprise Apps weren’t sexy, and well, you can imagine how my Enterprise Irregularguild” reacted to that. Nick Carr even got involved. It’s only Sunday too, so we’ll see where it goes. (See Dennis Howlett, Michael Krisgsman, Anshu Sharma, Vinnie Mirchandani.) Me? I agree with all of them, oddly enough. On the one hand, I’m having a miserable experience, and I agree with Nick Carr, and I really wish the health insurance company had more consumer-y features. New York Times Design Director Khoi Vinh expressed nearly the exact same sentiment with this post earlier this fall. I agreed with him then too.

On the other hand, for those of us who are working hard to try and transform, enlighten/educate enterprises on how they need to introduce some of this radical change to leverage innovation and wealth creation, we know what we’re up against. Enterprise applications are carefully managed fleets comprised of many battleships that simply cannot turn on a dime. Nor, would you want them to.

Should my son be rushed to the hospital in 2008 because he didn’t quite land that skating trick he’s been practicing in the street, I want to make sure all systems are go and the woman at the reception desk doesn’t get a message from my insurance company like this: 2.0 error

Posted in blogs, Consultants, Enterprise 2.0, Irregulars, Next Net, social networking, Web 2.0 | Tagged: , , , , , | 15 Comments »