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FREE ITSinsider Pass to Enterprise 2.0 Conference

Posted by Susan Scrupski on May 22, 2008

e2.0 confTechWeb is offering a free conference pass (at a $2200 value) for a lucky ITSinsider reader. All you need to do is post in the comments why you subscribe to/read the ITSinsider blog and why you want to go to the conference. Special preference will be given to an ITSinsider reader who adds me to your blogroll. 🙂

Of course, most readers are already going, so I’m not sure if I’ll get any takers here. If you’ve not signed up yet, and you didn’t win the ITSinsider free pass, you can still register and get $100 off by registering with this code: CMBMEB14 CMBMEB33. The pass is unlimited, so everyone can use it.  The demo pass gets you into see the keynotes and general sessions, launch pad, Enterprise20pen and various networking events.

Very happy to meet you in “carbon” as they say.

photo credit: Alex Dunne on flickr.

Posted in AJAX, blogs, Enterprise 2.0, mashups, RSS, Social Media, social networking, Wikis | Tagged: , | 7 Comments »

Boston in June… Enterprise 2.0 on the Waterfront

Posted by Susan Scrupski on May 16, 2008

e2.0 signIt’s that time again, the hallowed Enterprise 2.0 conference is revving up for early June. I was pleased to work on the agenda this year with Steve Wylie, the conference organizer, along with other members of the advisory board. The conference is in its second year and promises to reflect the maturation that occurred in the space over the past 12 months. Although many first-time attendees to the conference will be new to Enterprise 2.0, the concepts and themes have evolved and been refined over the past 12 months. Three out of the four largest enterprise vendors are big sponsors this year (IBM, Microsoft, and Oracle.) I’m personally hoping we see relevant, interesting developments from these large vendors this year.

We are introducing two new ideas to the conference this year which I’m particularly excited about. The first is Stowe Boyd’s Launch Pad where four (whittled down from a larger number by votes) audience-chosen startups will have an opportunity to demo their products and compete for a winning spot for the best launch pad product/service. As there is such a torrent of new products coming onto the scene, this is a great attempt to filter out the most useful based on collective crowd selection. We are considering doing something very similar regarding sessions for September’s Office 2.0 conference based on the SXSW’s panel-picker software.

The second event, or maybe unevent I should say, is called Enterprise2Open. Modeled after “barcamps and unconferences,” this will be a half-day’s worth of unstructured Q&A and sharing hosted by Ross Mayfield. The unstructured, open-type of event has been popular for some time in the development community, but we thought we’d attempt to try it out this year with a non-technical audience. The format provides a no-hassle, informative forum to ask any and all of your burning questions related to Enterprise 2.0 and get answers from peers and folks in the community who may have experienced the same issues. You may want to consider getting your questions and topics suggested in advance by posting them to the Enterprise2Open wiki. You can actually be a presenter yourself, if you bring your own soap box. Just get yourself on the self-organized agenda. The entire session will run in the afternoon on Tuesday, June 11 from 1-4pm. nGenera is sponsoring the event, so I’ll be there with a few of my colleagues and customers.

Speaking of customers, Rob Carter, CIO of Federal Express is giving the opening keynote. A group of us were in Memphis at Fedex’s central distribution facility in March where we heard Rob talk on 2.0 adoption. Rob sees himself as an evangelist himself for 2.0 in the enterprise. I’m really pleased he accepted the offer to keynote on Tuesday morning. One of the conference themes this year is accelerating user adoption. Having notable icons from the F500 executive board room will go far to lower the barriers of trial and experimentation with 2.0 alternatives.

e2.0 demo pavillionI’ll be at the conference from Sunday to Wednesday. I hope to see many of you there. Please drop me a note or a comment here to let me know if you’re attending. Many thanks to all the folks on the panels I helped arrange.

Photo credits: Jeckman on flickr and Alex Dunne on flickr.

Posted in AJAX, blogs, conferences, Enterprise 2.0, mashups, PHP, RSS, Ruby on Rails, SOA, Social Media, social networking | Tagged: , | 4 Comments »

Microsoft hooks up at Web 2.0.

Posted by Susan Scrupski on October 22, 2007

I’m a little late on Microsoft’s Atlassian and Newsgator news from last week’s announcement coming out of the O’Reilly Web 2.0 Conference. Scrappy, but solid, little Atlassian (whom you know I just love*) was anointed this year’s wiki-mate (pun intended) for SharePoint 2007. (As opposed to last year’s which was Socialtext). I have to admit, I’m still not clear on how the Confluence wiki is preferable to the Socialtext wiki for SharePoint, but admittedly, I’m not an expert in wiki technology or SharePoint for that matter. I am a wiki user, however, of Socialtext. In the spirit of 2.0 transparency, Redmonk’s James Governor makes an attempt at clearing up the differences with Ross Mayfield chiming in on the comments.

If you need to know more about this, please read Dan Farber, Richard McManus, or see Scoble’s interview with Mike and Jeff for technical details on the announcement.

What interested Jevon and I as we IM-chatted about this last week was how serious was Microsoft about the relationships? Obviously, the company issued a press release, but is this any more than Microsoft showing up to this year’s Web 2.0 party with two “it” girls on its arm– Atlassian and Newsgator? Both startups are sexy and independent rising stars on their own. Yet, both firms could benefit from Microsoft’s large footprint in the enterprise, as well as the success SharePoint 2007 seems to be on track for (topping $800M this summer).

So the announcement is very good for both startups, but does it reveal anything about Microsoft’s plans for a long-term Enterprise 2.0 product road map? Another fellow Enterprise Irregular who has had confidential briefings at Microsoft told me that, “discussions are going on at the highest levels to address this.” Additionally, he pointed out that Steve Ballmer doesn’t make conference appearances willy nilly. “The fact that Ballmer was there demonstrates Microsoft is committed to a long-term strategy here, even if the short term strategy looks more like marketing.”

The bottom line for me is: regardless of who is selling and evangelizing behind the walled gardens and firewalls of EnterpriseGlobal, this particular announcement introduces rich enterprise 2.0 capabilities to a community that has been slow to respond to web 2.0 for the enterprise. That fact alone elicits a big “YaY!” from me.

It’s actually the NewsGator announcement that may give SharePoint customers a taste of “addicting” social networking features for large companies. After the demo NewsGator gave me last week, I pinned down Brian Kellner, Director of Product Management, on the five key benefits for SharePoint users. From a technical perspective they are:

  1. Discovery. With NewsGator Social Sites it’s easier to find people and content. It’s also easier to digest larger profiles of content that is interesting.
  2. Content IN. It’s easier to bring content into SharePoint in the form of press releases/blogs– all fresh content.
  3. Content OUT. It’s easier to send content back out in a single click with push notifications to several platforms and devices including mobile.
  4. Increased usability for SharePoint. NewsGator has added “Ajax-y goodness” so users can mark items as read, use pop-ups, etc., without page refresh.
  5. Lightens the Load for IT. As page loads draw off the enterprise server, it lightens the load off SharePoint.

But after talking to Jeff Nolan this weekend, he convinced me social networking was the killer feature for this announcement. Jeff said it’s the “seeing what your colleagues are posting and commenting on” similar to Plaxo’s Pulse that is going to add a nice dimension to SharePoint. Brian left this comment on a SharePoint customer’s blog that sums it up:

Social Sites does 4 things for SharePoint:
– Bring in content from many feeds, filtered and focused for a site with the ability to mark things read and tag items
– Easy, one-click subscription and routing of SharePoint changes – I have SharePoint blog posts going to a desktop notifier and document library changes going to my blackberry for example
– Better discovery and usability – Social Sites provides a quick scan page including a tag cloud (you can put the tag cloud web part on any / all of your team sites), a view of the top moving feeds, and most active users
– Easy discovery of expertise and interests. You can click on an author or tagger’s name to get a mini profile or view a full profile page and see tags, top subscriptions, saved items, and more for that user.

SocialSites Profile Page

In the past few posts, I’ve been complaining about the enterprise application vendors, but jeepers– SAP has truly been stepping up to the plate (I personally can’t wait to see if they commercialize Harmony), IBM clearly gets this, Microsoft is now dating and cooking up bigger plans, all we have left is Oracle. Oracle is hosting its OpenWorld Conference in a few weeks, which ironically, is not so open to bloggers. Via a Tweet from Forrester’s Jeremiah Owyang earlier today at Oracle’s Lunch 2.0 event, we heard “Oracle is giving demos of their enterprise 2.0 apps. some are very promising but others need a major overhaul.” I look forward to reading the reports over the next few weeks regarding Oracle’s plans. So there you have it. The enterprise apps vendors are on the move.

Finally, I couldn’t finish this post without mentioning an alternative to SharePoint if you want great collaboration and social networking performance in the enterprise without the SharePoint experience. (Jeff and I also got into the “does SharePoint (um) suck or rock?” question. Suffice it to say there is evidence on both sides of that debate.) And of course, let’s not forget both Newsgator and Atlassian’s Confluence are available without SharePoint. That being said…

Check out ThoughtFarmer.

thoughtfarmer screen shot

I met these guys out at Office 2.0, but was tipped off to them again from Jevon. Chris McGrath, co-creator, told me ThoughtFarmer started out as a SharePoint project, but they ended up scrapping it and building their own. Granted, it was then SharePoint 2003, which even Jeff Nolan says, “definitely s**ed.”

Again, the good news here is there are strong reasons why enterprises can look seriously now at these web 2.0 technologies for the enterprise. The mission is now persuading them why they would want to. It sounds trivial, but for those outside of the “get-it” inner circle, it’s not. More posts to come on this topic. Stay tuned.

*I took a bit of a risk by backing Atlassian early on when they were relatively unknown. Now, I’m glad I did. Like in sports, good teams win on fundamentals, and these guys knew how to please customers and grow a business.

Posted in AJAX, Enterprise 2.0, RSS, social networking, Web 2.0, Wikis | Tagged: , , , , , | 5 Comments »

Enterprise vendors start beating the drum

Posted by Susan Scrupski on September 26, 2007

IBM web2.0 goes to work Last week was a banner 2.0 week for enterprise vendors. Gee. Do you think they were reading my blog? The week got off to a good start for me with a snappy little web 2.0 seminar hosted right here in Austin by IBM, “Web 2.0 Goes to Work.” Of course, SAP announced SAP By Design, but my fellow Irregulars did an awesome job conveying the import of that announcement. ibm seminar logoLike I said to Charlie Wood at lunch the other day, “I can’t even spell SAP…” So, I won’t attempt to comment on the SAP announcement. I’m scheduled to attend SAP’s TechEd Conference next week. We’ll see if I can be learnt.

On the IBM gig, I was surprised, frankly, to find that both Rod Smith and David Barnes were both in attendance at this seminar and both presented. Smith wasn’t there for the whole shindig, but he was there to lend executive support to the the day. Smith related some anecdotal accounts of IBM’s experiences discussing 2.0 with key accounts. In general he said it’s easier to sit with lines of business now (as opposed to IT) to brainstorm ideas. With these new approaches, customers are willing to experiment more, even fail if need be, rather than wait for long, protracted 6-month development efforts that incorporate all the bells and whistles required to support the enterprise environment such as security, privacy, and compliance. Smith said, “That takes time, and [LOBs are] willing to take certain risks.” What I loved about Smith’s early discussions with IBM customers was the interest level about what was possible in the enterprise. He expressed the sentiment that customers want information to be “mashable, remixable…” that they started looking at their data as modular assets– using it in ways they hadn’t planned for. One example yielded an unexpected result when a mashup uncovered shipping information that helped a global distribution company combat piracy on the high seas.

After Smith and Barnes were done keynoting and introducing, for some reason, they made us all wear white lab coats (question mark?) and we self-sectioned off into three breakout sessions focused on each of the three main areas: collaboration, mashups, and IT integration with web 2.0 (my interpretation). I attended the first and the last, as I was having a private demo of QEDWiki in a few days. The collaboration session drew a mix of IBMers, customers, and partners. Questions ranged from, “How do I get people in my company to collaborate with these new tools?” to “How can we get access to data buried deep inside those web2.0-soulless mainframes?” Okay, well that was me asking that question. I had the good fortune to be sitting next to a veteran IBMer who said it IS possible to layer on interfaces to get access to all data in the enterprise so folks can collaborate on just about anything. The question then became– how willing would IT be to let the whole company have open and free access to that data? And round and round we went…

On the IT software integration session, my BSG colleagues were particularly engaged. IBM has packaged its offerings under the bundle, “Info 2.0.” It’s basically an integrated suite of technologies that enable the creation of mashable content. At present, I believe it includes what they’re currently calling DAMIA which transforms content into syndication feeds, the Mashup Hub where you discover, catalog, tag feeds for remixing and then syndicate content and then finally, QEDWiki which I’ve blogged about before and will later. They also have something called Ms. Rita (lovely Rita, “meter maid” in a too short uniform skirt that will never fly with corporate branding IMHO; sheesh, boys!) which is a configurable “utilization management service” to meter, monitor, and monetize web 2.0 an SOA components, applications or environments. Miss Rita (or, whatever) will probably not be available in the first release of the Info 2.0 announcement, not sure why. One fairly cool IBM application in beta right now is Many Eyes. Check it out for a free trial. If you want to see some of these tools in action check out some of these demos, podcasts, and videos.

Blogger transparency dictates that I confess I’m not qualified to comment on the technical intricacies of IBM’s foray into web 2.0, but I give Big Blue huge points for promoting web 2.0 in the enterprise. Like SAP, Oracle, and Microsoft, IBM has something the startups do not: a massive installed base. Even if only IBM puts some massive marketing muscle behind evangelizing, I kind of don’t care if their solutions and approach are a yawner. My sense is, they are serious about this sector for interesting economic motives that may possibly not be obvious to us right now. For instance, did it ever occur to anyone that “the cloud” is not really a cloud at all? Is IBM viewing the 2.0 transformation as an opportunity to reap big benefits from big iron? Just food for thought. Here are two pieces to ponder– one from the WSJ, one from CIO insight.

A few days after the seminar, I had the chance to revisit with Dan Gisolfi to see what he’s been up to lately with QEDWiki. Dan has teamed up with John Musser of Programmable Web. I will have more on that later this week, maybe tomorrow, as well as a report from an interesting meeting I attended with the local Social Media Club here in Austin.

Posted in AJAX, conferences, Enterprise 2.0, Enterprise Mashups, Irregulars, mashups, Office 2.0, SAP, SOA, Social Media, Web 2.0 | Tagged: , , , , , , | Comments Off on Enterprise vendors start beating the drum

Plaxo? Well, well, well. An old friend suddenly turns heads.

Posted by Susan Scrupski on August 6, 2007

So, I’ve been using Plaxo for a long time now. Probably years? I dunno. When did they launch? I seem to remember always having my contacts online with Plaxo in recent years. It’s always been handly to have an online database of my contacts. Plus, I really like the user-generated, self-maintenance of my personal contact database. Makes life really easy for people who never getting around to digital housekeeping. I guess LinkedIn is the same idea, but Plaxo has always been a nice convenience for me, but something I would have filed in the “personal productivity” category of life’s niceties. Kind of like a Swiffer or my Polaris.

But, all that is changing. Little Plaxo may be the engine that just could give Facebook a run for its market dominance. I know I’m not the only one who thinks so. I saw this piece on Wired today, “Slap in the Facebook: It’s Time for Social Networks to Open up.” It was also picked up by Tom Regan, an NPR blogger, here. And I’ve already blogged about the impression Plaxo made out at mashup camp with its 3.0 release demo.

What I really like so far about the Plaxo platform is the sensible approach to the nonsensible “friending” silliness of Facebook. For instance, our HR leadership at BSG Alliance has a hard time embracing Facebook as a serious social networking platform when new employees and customers are faced with choices such as these (see screen shot):

Facebook hookupsAnd try as hard as I might to convince others that Facebook really is for business, “REALLY GUYS!”, screen shots emailed around the company like this don’t help my case much. So, I have to concede that, yes, Facebook still has a way to go before we can allow it into the realm of real corporate power, quiet dignity, and serious prestige that comes with the territory of selling to the F500.

So, Plaxo, which did not start its business plan in a college dorm room majoring in party photos, approached the social networking exercise the way business people actually are networking. Basically in three large buckets: Business, Friends (real friends), and Family. Perfect.

Taking a page out of David Weinberger’s, “Everything is Miscellaneous” perhaps, we all can probably sort everyone we know into those three categories if we had to and add some to both or all three depending on how relationships change in our lives over time. Plaxo starts with the whole “mess” (in Weinberger’s terms), and we customize the sort from what we have already– if you’re already a Plaxo user, that is. I guess it’s even easier if you’re not a Plaxo user, you can start fresh.

The only major issue I had with assigning categories to my existing contacts is there are so darn many of them after these years. I emailed Joseph Smarr (the Plaxo Architect from the video on my blog) and asked him if there was any way to group categorize contacts. He said, “We’re working on it…”

Plaxo ConnectionsLook how easy they make it to connect to your “friends.” In this case, I’m sending an invite to Craig Cmehil who is already in my Plaxo network. Once I connect to Craig as a Business contact, I can isolate his feeds (blog posts, videos, twitter posts, delicious posts, and whatever else Craig is doing online that he cares to share with me and others) to my business network. Now, we are getting closer to a practical social networking tool for the Enterprise. Although, admittedly, it will be difficult to break the Facebook addiction.

plaxopulse

Try the new Pulse on Plaxo. I’m curious what the reaction is going to be.

Posted in AJAX, blogs, Enterprise 2.0, Enterprise Mashups, Office 2.0, RSS, Social Media, social networking, Web 2.0 | 8 Comments »

Exiting Stage Southwest– Weird Austin. Home, home on the Strange. AND mashups.

Posted by Susan Scrupski on August 6, 2007

As Marc Andreessen says, the new B2B is “back to blogging.” My posts are really thinning out because I’m in the throes of moving to Austin. If you’re following me on Twitter and Facebook, you all know this already. I’m going to to try and jam a few posts in today that have been in the backlog queue.

First, my sincere apologies to Vyew and Freshbooks! Two fantastic interviews I have done in the past few (jeez it may be over a month now) that I have not had time to write up. I promise I will get to these ultimately! It may have to wait until after Office 2.0 at this point.

Second, I am in fact, finally relocating to AUSTIN. Wow. Whatta town. Every time I go to Austin I learn something different that I like about it. If all goes well, I should be there by the end of the month, probably sooner. Speaking of relocation… Remember my relocation fantasy? While I was at Mashup Camp, I had the great pleasure to meet IBM’s Dan Gisolfi in person who took me through the personalized QEDWiki mashup he made to satisfy my wanton mashup desire… (OH THE SPAM I will be attracting because of this post. C’est la guerre, n’est-ce pas?). Dan was able to mashup the GreatSchools.net web site with available real estate and customize a viewable “situational app” just for my personalized benefit. Well, not just me, but for anyone who is interested in relocating. Awesome.

You can view the demo of that QEDWiki mashup at this link. Please give it a looksee.

What struck me about this mashup was although I was thrilled personally, it occurred to me we were invariably disrupting a 1.0 business model in the process. Sites that depend on advertising and eyeballs stand to lose with mashups. The challenge with mashups will be how to rationalize the web services sharing in ways that benefit the content providers. This is still new to me, but the ramifications were obvious even for a neophyte.

Posted in AJAX, blogs, Enterprise 2.0, Enterprise Mashups, Next Net, Office 2.0, social networking, Wikis | Comments Off on Exiting Stage Southwest– Weird Austin. Home, home on the Strange. AND mashups.

The Original Unconference: Mashup Camp

Posted by Susan Scrupski on July 19, 2007

What is not to love about Mashup Camp? This is my first unconference event, and I am an easy convert. It defines the free-form, emergent foundation of enterprise 2.0 in that it is completely user (developer) driven. No formal speakers, no imposed structure. What’s interesting is that developers mix easily with vendors and sponsors because from what I’ve seen they’re all intellectually curious and are asking a lot of the same questions. I don’t see a lot of marketing and selling going on here.

The day starts by mapping out a series of sessions the camp wants to discuss with peers. Developers get to pick time slots first, then sponsors, then other vendors.

mashup camp1

Next, each session is posted on a large, paper schedule that is transfered by David Berlind onto a wiki that everyone can access and annotate with session notes all day long.

mashup camp2

Then, everyone self-assembles and visits sessions that interests them. There was a lunch a break (day one), and the favorite part of the day for me was “speed-geeking” which consisted of 5-minute demos of about maybe 2 dozen mashups located at tables in the grand hall at the computer museum. Each participant had five minutes to explain his or her mashup, show its main features, and answer questions.

mashup camp3

All the mashups were impressive, but I know I and Jeff Nolan were particularly impressed with the Plaxo mashup demo. Straight from the press release, the 3.0 version:

“has a content sharing feeds system, which several networks are leveraging, especially after the combined success of Facebook apps with its newsfeeds feature. Individual feeds for Plaxo users will initially include those for Flickr photos, blogposts, Amazon wish lists and Plaxo contact info modifications.”

I videotaped the demo here for you to see for yourself. I apologize, but the “night vision” option was accidentally selected on the camera I shot it with. Grrr… Still viewable, though. This is Joseph Smarr, Architect for Plaxo, demoing Plaxo’s new 3.0 version.

 

Posted in AJAX, conferences, Enterprise 2.0, Enterprise Mashups, Irregulars, Next Net, Office 2.0, RSS, SaaS, Web 2.0, Wikis | 2 Comments »

Hello Brits — Sign in to your Free Agent Nation

Posted by Susan Scrupski on June 10, 2007

freeagent

I fear poor, fellow Enterprise Irregular Dennis Howlett has been bitten by the startup bug. After taking the product for a test drive– I completely understand! FreeAgent is an online record-keeping, invoicing, banking, project management, tax liability keeping, time management, AND community-based, knowledge-sharing resource for freelancers, contractors, and independent contractors. (I probably missed a few dozen other features.) I was originally delighted by the pleasing user interface and easy to navigate design of the application and site. But what really impressed me is the depth of the product resources.

freeagent features

Having been an independent consultant many more years than I have been an employee, this product is a consultant’s dream! I’m not sure what the long term plans are for the product, but with some minor modifications, I could easily see this product morphing into a time-tracking powerhouse for large consulting firms or growing ones, such as ours.

For today, however, my only beef with the product– and it’s a good problem to have– is why UK-only? Us small fish –in the colonies out here– might be worthy of the privilege of such a fantastic product. Not only do we have local banks of origin outside of the UK, we typically serve global clients. I know my best client was based in Amsterdam when I was an independent consultant, and I had other international projects and clients. It would really have been handy to have a global platform where I could have been paid in Euros in a European bank. I can think of dozens of others of freelance friends of mine who were ex-pats living in Paris, London, Germany doing freelance writing and consulting gigs. My hope is FreeAgent will spread the love throughout the British Empire. 😉

On a more serious note,

freeagentnation bookI remember snatching up Dan Pink’s, Free Agent Nation, when it first came out. The book resonated with me because I don’t typically fit in well with large companies and much prefer to fly solo, like so many of my writer, analyst, consultant, and researcher friends. But the worst bit, anyone will admit, about being an independent is the @#$%^ bookkeeping and paying the tax man. What’s interesting to me about FreeAgent and Dan Pink’s first book is how web 2.0 technology has created the platform to deliver on the promises of what Pink forecasted for the new frontier of work. But even if you’re a digital Bedouin who happens to work for a corporation, like some of the guys I work with, it’s clear to me that whether we can thank AJAX or Ruby or a larger zeitgeist virally propagating as we collaborate and share across boundaries and nations via the next generation Internet– so much of the baby got thrown out with the bathwater in the 1.0 dotcom bubble.

In Free Agent Nation, Dan Pink says, “The basic unit of this Free Agent Operating System– the 1s and 0s of the underlying code– is trust. Trust , as scholar Francis Fukuyama noted in a magnificent book of the same name, is essential not only to a just society– but also to a healthy economy.” Trust is the currency of web 2.0 and its business partner, enterprise 2.0. As the individual continues to supplant the organization in power and influence, I’m continually reminded of these early visionaries that set the stage for the freedom we’re seeing today on the web.

Posted in AJAX, Consultants, Enterprise 2.0, Irregulars, Next Net, Office 2.0, SaaS, Web 2.0 | 2 Comments »

The CEO Whisperers

Posted by Susan Scrupski on May 22, 2007

ritzcarltonnaples During the 90s, when I was tracking the IT services market, there was a continuous blurring of roles and activity between Management Consulting firms, Strategy firms, and good ole’ IT services firms. IBM had IBM Consulting, CSC had CSC Index, EDS bought A.T. Kearney— throw in a few strong boutiques, and they all competed against McKinsey, Booz Allen and Bain. It got really wild during the dotcom run-up toward the late 90s, as web 1.0 approached because a lot of these guys left the security of these large firms to run start-ups. Looking back, there was one reason these guys made good candidates to run web startups– they spoke the CEO’s language. They could persuade and convince a board room to make a “bet your business” proposition. Now luckily, not a lot of F500 CEOs made decisions they couldn’t undo based on dotcom disasters, and most of the well-healed consultants went back to their high billable rate profession after the bubble had burst.

I’m writing about this today because I’ve participated recently in two events on adoption on Enterprise 2.0. One was a live event in NY which drew mostly a financial services audience and one was a webinar with approximately 50 callers participating. Today, I’m writing from my room at the Ritz-Carlton hotel in Naples, Florida (pictured left) where I’m about to attend a few social events with CEOs who are looking for answers about this new wave of Internet disruption or opportunity– as the case may be. I promised not to flack here about BSG, but we did make a terrific acquisition this week which gives us the privilege of bringing this story to the executive suite of some of the most well known brands in the world. You can read about goings on at BSG on a blog I’ve started here. I have to admit, frankly, the chance to evangelize on the next generation web to customers like American Airlines, British Telecom, Deutsche Bank, DaimlerChrysler, DuPont, ING Bank, Johnson & Johnson, Marriott, Merck, Pfizer, Rolls Royce, Royal Bank, and Shell gives me goosebumps– even in the hot Florida sun.

Even though we speak a lot in the blogosphere about the user-generated, collaborative, self-service benefits of social media and enterprise 2.0 technologies– the radical, cultural, enterprise-wide transformation we’re looking for is going to have to come from the top of what are still hierarchical organizations. And for that discussion to begin, the best tool we have today, may be the same tool that has worked for decades– the golf ball.

Posted in AJAX, blogs, Consultants, Enterprise 2.0, Enterprise Mashups, General IT Services, Irregulars, Next Net, Office 2.0, RSS, SaaS, SOA, Social Media, Systems Integration | Comments Off on The CEO Whisperers

Enterprise 2.0: what’s in and what’s out?

Posted by Susan Scrupski on May 1, 2007

I found myself surprised that Euan Semple is a Facebook user. I asked him about it, and he says it’s not just for kids, “There are loads of my friends in Facebook and it is good at helping us be social.” he replied. And like a select few of the bloggers I follow, I have not succumbed to the Twitter addiction, but find myself a little jealous that Stowe Boyd is now a friend of John Edwards and Barack Obama if only for a few random minutes at a time.

Social media knocked me over again last week reading the reports from my fellow Enterprise Irregulars who were blogging at Sapphire– SAP’s flagship conference for its friends and fans. This screen shot of SAP’s Harmony, an internal MySpace/Linked-in of sorts, got forwarded immediately to our head of HR. We’ve been using Ning for our internal communications– which we are really having a lot of fun with, but seeing this, I realized how much more fun we could have if we customized Ning for our company– and then for our customers.

SAP's Harmony

Harmony screen courtesy Craig Cmehil

What really caught my eye last week was Stephen Danelutti’s initial attempt at drawing up a framework for enterprise 2.0. I comb the web daily for enterprise 2.0 posts and news, and I don’t think I’ve ever seen anyone take a stab at defining what is including specifically in the definition. For instance, we probably all agree that McAfee’s SLATES is included (Search, Links, Authoring, Tags, Extentions, and Signals). This would include all blog, wiki, and search technology. McAfee talks a lot about predictive markets too, though. I would add mash-ups, most SaaS apps, and anything AJAX-built, no? I don’t have Dion Hinchcliffe’s gift for drawing diagrams, but I’d love to hear some input on this.

Posted in AJAX, blogs, Enterprise 2.0, Enterprise Mashups, Irregulars, Office 2.0, RSS, SaaS, SOA, Social Media, Web 2.0, Wikis | 3 Comments »